Why is user feedback essential in web accessibility?

User feedback is crucial in web accessibility because it helps identify and address barriers that individuals with disabilities face when interacting with websites. When users share their experiences, they can provide insights into specific challenges they encounter, such as navigation difficulties, content readability issues, or problems with form submissions. This direct input allows developers and designers to understand real-world scenarios and make informed adjustments to enhance accessibility and usability.

By collecting and responding to user feedback, organizations can ensure that their digital content is not only compliant with accessibility standards but also genuinely usable by the intended audience, fostering an inclusive online environment. Additionally, this continuous improvement process ensures that any new barriers introduced during updates or redesigns are quickly identified and rectified.