Why is it important to test with real users with disabilities?

Testing with real users with disabilities is essential because it provides insights into the actual experiences and challenges faced by these users when interacting with a website or application. This approach allows developers and designers to observe how individuals navigate the interface, identify barriers that might not be apparent through automated testing or theoretical evaluations, and understand the practical implications of design choices.

Engaging with users who have disabilities ensures that the solutions implemented effectively address their needs, leading to a more inclusive and usable product. By focusing on real-world usability, the testing process can reveal issues related to navigation, readability, visual layout, and interactive elements that may be overlooked without direct feedback from those who will be using the product.

While meeting legal requirements, gathering competitive insights, and developing marketing strategies are also important business considerations, they do not encompass the core reason for prioritizing testing with users who have disabilities. The primary goal is to enhance accessibility and user experience, ensuring that all individuals can utilize web content without unnecessary barriers.