What is cognitive overload, and how can it affect web users?

Study for the Web Accessibility Specialist Test. Prepare with flashcards and multiple choice questions, each offering hints and explanations. Ace your exam with ease!

Cognitive overload occurs when an individual is faced with more information than they can process at one time. This phenomenon is particularly relevant to web users who may encounter dense text, excessive navigation options, or a cluttered layout that overwhelms their ability to absorb content. When users are bombarded with too much information simultaneously, they tend to struggle with decision-making, comprehension, and retention of the material presented on a webpage. This can lead to frustration, increased likelihood of abandoning the page, and a general negative experience.

The correct option emphasizes the impact of overwhelming information on a user's cognitive capacity, highlighting how it can impede their ability to interact effectively with a website. It addresses the need for web designers to create user-friendly layouts that present information in digestible segments and support a clear navigation structure.

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